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Frequently Asked Questions

How do I apply for an apartment?

You can easily complete the entire leasing process online. Fill out and submit your application, your guarantor’s application, and your roommate preferences form. You can even complete the lease for your new apartment online! We are also available on site if you wish to visit us to apply in person.

How do I contact the Ducks Village office?

Please call our office at (458) 221-7487 or email us at [email protected]. You can also stop by the office anytime during office hours for assistance.

Where is Ducks Village located?

We’re located at 3225 Kinsrow Ave., Eugene, OR 97401.

When is the leasing office open?

Monday–Friday: 9 a.m.–6 p.m.
Saturday: 10 a.m.–5 p.m.
Sunday: 1–4 p.m.

What does rent include?

Rent includes your monthly installment as well as additional charges for utilities (electric, water, sewer, and internet). Any charges outside of that could include pet rent, parking, renters’ insurance, etc.

Is on-site parking available?

Yes, we have ample parking for residents.

What floor plans do you offer?

Ducks Village offers one-, two-, three-, and four-bedroom floor plans, so you can find the fit that’s right for you!

What is an individual lease?

An individual lease is a per-bed lease. You sign a lease for a bed in the apartment and share common areas with roommates. This allows you to live with roommates without having to worry about whether they’re going to pay on time.

What is the process to match roommates?

If you’re looking for a roommate, fill out our roommate-matching questionnaire online when you sign your lease. We will use that information to match you and your future roommate. If you already have a roommate selected, we can help sort out the details with that, too!

What is the Students First®?

At Campus Advantage, we pride ourselves on putting residents at the center of every decision we make. It’s an approach we call the Students First® Experience, and it’s infused into our communities and customer service interactions across the country. Through interactive life, growth, and success experiences, we inspire and equip our residents to thrive in all areas of life while providing opportunities to create connections that will last a lifetime.

Do you have an on-site laundry facility?

Yes, on-site laundry facilities are located in select buildings. Select four-bedroom floor plan options also include a washer and dryer.

Do you have a maintenance staff?

Yes, we have maintenance available during office hours as well as 24-hour emergency maintenance service.

Do I have to be a student to live here?

No, you do not.

How do I pay rent?

You’re welcome to pay at the leasing office during business hours by check , money order, or you can pay online through our resident portal app!

When is rent due?

Rent is due on the 1st of each month with a grace period until the 4th day of the month. Rent is considered late beginning on the 5th of each month. Please note that late fees will start to accrue beginning on the 5th day.

I’m an international student — what do I need to sign my lease?

You will need your passport and I-20 form. Please call our office if you have any additional questions.

Are you hiring?

We are! See our listings and apply.